rummy palace

rummy palace App support

Contact
+91 8528388731

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The rummy palace:

Q1: How to log in after installing the rummy palace?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely authenticate your account. This eliminates the need for a password or email login, providing a convenient and streamlined experience.

Q2: What should I do if I am not getting OTP?

To initiate the process, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP after clicking "send," you can try again or contact the app's support system through live chat. If the issue persists, reach out to the support team for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the active phone number associated with it. If your phone number has changed, please submit your updated KYC (Know Your Customer) details via email to the customer support team for assistance with transferring your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without any problems. This should fix the issue and provide a smooth gaming experience.

Most Asked Questions Related To Withdraw In The rummy palace:

Q1: What is the minimum withdrawal amount in the rummy palace?

In this app, you can withdraw a minimum of Rs. 100, which is higher than other available apps. Withdrawals are only allowed on earnings from gaming, not bonus rewards. The withdrawn amount will be from the money you've earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

You are required to complete and submit your KYC details in the app, which includes saving your Aadhar card, UPI, and all bank details. This ensures that all necessary information is stored securely in the app. Please ensure that these details are accurately updated to avoid any discrepancies.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, but this can range from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours. This delay in payment processing is an exception to the usual speed of the app's services.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from gaming with the bonus can be withdrawn. This means you can keep the profits, but not the initial bonus amount.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is not showing, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can reach out to their customer care centre for assistance.

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